We Are Open!

Posted by: rachelhillam - Posted on:

Coronavirus has led to a number of changes for our practice but we’re very much open and seeing patients.


To help keep everyone safe and to minimise the risk of infection, we’re currently doing most consultations by phone or video; however, if we need to see you, then we will ask you to come to the surgery or arrange a home visit.


We’re also carrying out routine and preventative care such as cervical screening tests, children’s immunisations and reviews for people with existing health conditions. If you receive a reminder about any of these, please make an appointment – you’ll be seen in a safe environment.


When you book an appointment, we will ask you a set of questions to make sure you don’t have symptoms associated with coronavirus, including a new continuous cough, loss or change of sense of smell or taste and a high temperature.


If you do have symptoms, you must self-isolate for 10 days, only leaving home to get tested. – visit www.nhs.uk/coronavirus or call NHS 119 to book an appointment at your nearest centre.
Anyone living with you will need to stay at home for 14 days. If your symptoms are serious, or get worse, contact NHS 111 and they will advise you what to do.


If you need to order medication, please ring the surgery or order it online. We are dealing with all other requests as fast as we can, but please bear with us if some of these take a little longer than usual.


For the latest Covid-19 advice please visit www.nhs.uk/coronavirus.

Your NHS is here for you in an emergency

Please remember that if you, or someone living with you, is experiencing a medical emergency such as a heart attack, stroke or severe bleeding you must ring 999 or go to your nearest accident and emergency department. When accessing emergency services, we will do our best to look after you and make sure you’re seen in a safe and low risk environment. If you have coronavirus symptoms let the 999 call talker know or let staff know on arrival at A&E.