Our aim is to provide the highest possible standard of service and we undertake to deal swiftly with any problems that may occur. We offer a Practice Complaints Procedure to deal with comments, suggestions and complaints about the services we provide. Further information is available at Reception.
We hope that most problems can be sorted out easily and quickly, often at the time they arise and with the person concerned. If your problem cannot be sorted out in this way and you wish to make a complaint, we would like you to let us know as soon as possible – ideally within a matter of days or, at most, a few weeks. This will enable us to establish what happened more easily. If it is not possible to do that, please let us have details of your complaint:
You may also offer a suggestion using the form on our Contact Details page.